Max Motors Limited is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect and use personal data when you use this website, contact us, visit our showroom, request a quote, book a test drive, or make an enquiry.
Max Motors Limited is responsible for personal information collected through this website and our official OMODA|JAECOO Ghana enquiry channels.
Who is responsible for your information
Max Motors Limited operates OMODA|JAECOO Ghana and is responsible for personal information collected through this website, our showroom, and our official enquiry channels.
This policy is prepared for the Ghana website and is intended to align with the principles of Ghana's Data Protection Act, 2012 (Act 843), including fair, lawful, and secure handling of personal data.
Information we may collect
The information we collect depends on how you use the website or contact us. We only ask for information that is relevant to your enquiry, booking, service request, or website experience.
- Contact and enquiry details
Name, phone number, email address, WhatsApp contact, preferred contact method, message content, model interest, quote request details, test-drive details, and showroom visit preferences.
- Vehicle and service interest
Model, trim, colour, finance or purchase interest, ownership/service request details, and any information you choose to share with our sales or support team.
- Technical and usage data
Device, browser, IP address, approximate location, pages visited, referral source, consent choices, form security signals, and similar website performance or security information.
- Communications
Records of messages, calls, emails, WhatsApp conversations, or showroom interactions where this is needed to respond to you, manage quality, or keep a record of your request.
How we use your information
- To respond to enquiries, requests, complaints, and showroom questions.
- To arrange test drives, quotes, order interest, vehicle handover conversations, or service support.
- To provide information about OMODA and JAECOO vehicles, availability, pricing, offers, events, and ownership support.
- To improve the website, understand page performance, prevent misuse, and keep forms secure.
- To comply with legal, accounting, reporting, warranty, safety, or regulatory obligations where they apply.
Why we are allowed to use it
Depending on the situation, we may rely on your consent, the need to take steps before entering into a contract, our legitimate business interests, or legal obligations.
Where we use optional analytics, preference, or marketing cookies, we use your cookie choices to decide whether those tools should run.
Website tools and third-party services
- CookieYes
Used on the production site to support cookie consent management and record your consent preferences.
- Google Analytics and Google services
Used to understand website performance and, where relevant, provide services such as maps or directions. Analytics storage is controlled by your consent choices.
- Microsoft Clarity
Used only after statistics consent to understand page behaviour and improve the website experience.
- Cloudflare Turnstile
Used on forms to help protect the website from spam and automated misuse.
- WhatsApp, Meta, and social platforms
Used when you choose to contact us or visit our social profiles. Those platforms apply their own terms and privacy notices.
International processing
Some technology providers, brand support teams, or group systems may process information outside Ghana. Where this happens, we expect appropriate safeguards and access controls to be used for the information involved.
How long we keep information
We keep personal information only for as long as reasonably needed for the purpose collected, including enquiry handling, customer support, legal, warranty, accounting, audit, reporting, fraud prevention, and dispute management needs.
When information is no longer needed, we will delete it, anonymize it, or keep it in a limited archived form where required by law or legitimate business need.
How we protect information
We use reasonable technical and organisational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No website, email, or messaging channel can be guaranteed to be completely secure, so please avoid sending unnecessary sensitive information through public forms or messaging channels.
Your choices and rights
Subject to applicable law, you may ask us to confirm whether we hold personal information about you, request access, ask for correction or deletion, object to certain uses, withdraw consent, or ask us to restrict certain processing.
To make a privacy request, contact us at sales@omodajaecoogh.com. We may need to verify your identity before completing a request.
Children's privacy
This website is not directed at children. We do not knowingly collect personal information from children for marketing, vehicle purchase, test-drive, or showroom enquiry purposes.
Changes to this policy
We may update this Privacy Policy when our website, tools, business operations, or legal requirements change. The updated date at the top of this page shows when the current version was published.